Buying Car Insurance? Don't Forget Service

Consumers who buy car insurance in Ontario should get the whole picture before making a decision, according to the Financial Services Commission of Ontario.

Car insurance is a significant mandatory purchase for consumers it protects them, their families and their investment in their vehicles, said Dina Palozzi, FSCO's Chief Executive Officer and Superintendent of Financial Services. While price is a key consideration in buying car insurance, service is equally important.

To give consumers insight into how well individual auto insurance companies handled claims as viewed by their customers, FSCO has released its 1999 Claims Satisfaction Survey. It shows that Ontario consumers enjoy a high level of satisfaction with the way in which their claims are dealt with. The total satisfied average is 84 per cent. This represents an increase of 1.7 per cent from the previous year.

This is the second year for the survey, which compares the claims service offered by 48 car insurance companies and the Facility Association. FSCO has improved the margin of error from the previous year's survey to ±3.5 per cent, 19 times out of 20.

Consumers must have access to information that empowers them to make wise decisions when purchasing car insurance, said Ms. Palozzi. Educated, informed consumers are a key component of a thriving, competitive financial services marketplace.

About The Author:

Umberto Osbourne is a successful author and regular contributor to http://www.1st-in-cars.com. Great car accessories and parts plus financing, insurance and leasing tips.